Workforce Manager – Forecasting and Real-Time Monitoring

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Workforce Manager – Forecasting and Real-Time Monitoring About this role: You will support contact center performance by developing forecasts, staffing models, and real-time monitoring insights that help teams meet service level and client commitments.…