Product Experience Specialist

Mercedes-Benz of Beverly Hillsonsitemid$55K$85K

via Greenhouse

About this role

The Product Experience Specialist plays a key role in delivering a seamless, high-end client journey from first contact through delivery and follow-up. This position supports the sales team by managing client communication, coordinating appointments, preparing vehicles, and ensuring every interaction reflects the standards of Mercedes-Benz. This is a direct path to a Sales Professional role. High performers will be given the opportunity to transition into full sales responsibilities based on performance. Client Communication & Lead Management Respond to inbound inquiries (phone, text, email) with speed and professionalism Schedule and confirm appointments for the sales team Maintain accurate CRM records and task completion Execute follow-up to improve appointment show rates…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Mercedes-Benz of Beverly Hills. We weight your proximity and willingness to relocate.

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