Service Desk Technician
Paramusonsite$49K – $76K
Posted today · via Workday
About this role
Pay Range $23.50 - $36.50 Purpose: As a key member of the IT Service Delivery Store Support team, this position supports end users’ enterprise-wide — across stores, distribution centers, and corporate offices — triaging and resolving incoming issues through ServiceNow. Minimum Eligibility Requirements: Associate or bachelor’s degree in information technology or a related field; 1–2 years of equivalent IT support, help desk, or service desk experience may be substituted for education Ability to deliver high-quality, phone-based technical support (approximately 90% of the role), with additional support provided via ticketing system and email.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, teams, zoom, okta, workday
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Paramus. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jirateamszoomoktaworkday