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FmiROI Contact Centre

Customer Experience Agents - IRISH SPEAKERS ONLY

County Dublinonsite

via Personio

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About this role

Your mission Job Title: Customer Experience Agents - Fluent Irish Speakers only Location: Dundrum Business Park Job Type: Full-Time, On-site What we offer: Full-Time Stability: 40 hours per week, with a competitive hourly rate of €15.15 plus commission based on KPI's Work-Life Balance: Monday to Friday shifts, with occasional Saturdays. Flexible Shifts: Shift patterns include 8am-5pm, 9am-6pm, and 11am-8pm, with the potential for adjustments based on business needs. Incentives: Exciting additional incentives worth over €3.5k annually. Reliable Pay Structure: Weekly pay with monthly commission opportunities. Your role: As an Irish-speaking Customer Experience Agent, you'll play a crucial role in providing top-tier support to both current and new customers through inbound calls.…

Read the full description on Fmi's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in County Dublin. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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