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FmiROI Contact Centre

In-House Training Specialist

Dundrum Head Officeonsitemid$49K – $56K

via Personio

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About this role

Your mission Dundrum, Dublin | Permanent | Full-Time Are you an experienced trainer who enjoys developing people, improving performance and bringing learning to life? FMI is looking for an In-House Training Specialist to design, deliver and evaluate engaging training across our sales campaigns. This is a hands-on role with a strong focus on supporting our Electric Ireland contact-centre campaign, while also providing training and development support across eir contact-centre and field-sales teams and other FMI campaigns. You’ll work closely with operational managers, team leaders, quality teams and client stakeholders to ensure our people have the knowledge, skills and confidence to succeed.…

Read the full description on Fmi's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Dundrum Head Office. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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