Team Manager- Dublin
County Dublinonsitemanager
via Personio
About this role
Your mission The Senior Contact Centre Team Leader is responsible for leading, supporting, and developing a team of Customer Experience Agents to ensure the consistent delivery of excellent customer service and strong operational performance. This role requires a people-first leader who can inspire, coach, and motivate a team in a fast-paced and dynamic environment. The successful candidate will play a key role in driving performance, maintaining service standards, and promoting a positive and supportive team culture. Strong communication skills, leadership capability, and a high level of competence in Excel and performance reporting are essential for success in this role.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in County Dublin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Fmi
- View →Customer Experience Agents - IRISH SPEAKERS ONLYCounty Dublin
- View →Field Sales Representatives - Meath/LouthCounty Meath
- View →Key Account Manager - FMCGCounty Dublin
- View →Part Time Merchandisers -Sligo Dunnes CranmoreCounty Sligo
- View →Part Time Merchandiser - Galway (M) Car with full license requiredCounty Galway
- View →Field Sales Representative – Electric Ireland- LimerickCounty Limerick