Director, Product Manager - Enterprise Customer Status Experiences

Job Description: Note: Fidelity is not providing immigration sponsorship for this position. The Role What if customers always knew exactly where they stood? As the Product Manager for Enterprise Customer Status Experiences, you will be shaping how customers stay informed and confident throughout important moments, from submitting requests to completing transactions. You will be designing and delivering simple, clear ways for customers to check status, reducing uncertainty and helping them move forward. By creating seamless experiences across web and mobile, you will be making it easier for people to get what they need—without having to pick up the phone—and opening up new ways to connect with them at the right time.…