Collections Supervisor

Job Description Role Purpose The Collections Supervisor is responsible for supporting the Collections Manager in the day-to-day leadership, coordination and performance of the Collections team while maintaining responsibility for a portfolio of client accounts. The role combines operational collections expertise with people leadership, ensuring that collection activities are delivered efficiently, professionally and in alignment with business objectives . Acting as a key link between team members, internal stakeholders and clients, the Collections Supervisor drives performance, promotes accountability and supports the continuous improvement of collections processes, systems and service delivery.…