Staff Nurse

Reports to: Unit Head/Team Leader Direct Reports (if any): None OVERALL PURPOSE OF JOB: Responsible for ensuring the consistent provision of quality patient care to patients needing dialysis in accordance with policies, standard operating procedures, compliance requirements, and acquired training concepts; supports the Company’s continuous quality improvement activities that are focused on, but not limited to those related to patient satisfaction. DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE 1. Ensures the provision of outstanding customer service to all external and internal customers including patients and staff; 2. Develops and maintains positive relationships through effective and timely communication with all customers; 3. Addresses patient-related issues in a timely manner; 4.…