Customer Service Specialist (f/m/d)
Pineroloonsitemid
Posted today · via Workday
About this role
Working at Freudenberg: We will wow your world! Responsibilities: Conducts order validations and entries. Confirms customer order receipt, creation, and delivery. Monitor and tracks order statuses and manages claim cases and returns. Provides clear and consistent communication between and with customers and internal production. Serves as the primary contact for customers, including cases of issues or escalation. Supports transfer projects and process improvement initiatives. Handles routine maintenance of the Master Data System. Qualifications: Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience. Specified years of customer service experience is a plus. SAP experience is a plus. Fluent-level English and German. French is a plus.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pinerolo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included