Customer Service Specialist (f/m/d)
Zwingenbergonsitemid
Posted today · via Workday
About this role
Working at Freudenberg: We will wow your world! Responsibilities: Order processing, delivery and invoicing using SAP ERP Monitoring of order processing Preparation of transport documents for non-hazardous and hazardous goods for transportation by road or sea Understanding export and customs documents Processing customer inquiries and clarifying delivery status in German and English, including monthly tracking of delivery performance Recording and processing complaints and returns in the SAP C4C system (CRM) Accompanying documents for occasional national & international parcel shipments Project collaboration Qualifications: Completed commercial training with experience in customer service Knowledge of ERP/SAP desirable, CRM and MS Office Basic knowledge of customs and export control Basic k…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: parcel
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Zwingenberg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
parcel