Customer Success Director

director

Posted 1mo ago · via Teamtailor

About this role

Director of Account Management & Customer Success Can you spot a customer risk before it becomes a problem? Can you turn strong relationships into long-term commercial growth? And can you build a Customer Success team that thinks like owners, not order-takers? If you’re the kind of leader who combines commercial instinct, strategic thinking and genuine customer obsession, this could be your next big move. At MoonTech , we’re looking for an exceptional Director of Account Management & Customer Success to lead and scale relationships across our most strategic customers. This is not simply a customer service leadership role.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

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