G
G2iSupport Engineer
mid
via Ashby
About this role
CLIENT SUPPORT ENGINEER (PAYMENTS & FINANCIAL INFRASTRUCTURE)
Remote (U.S.) | Full-Time
Our client is building next-generation financial infrastructure that enables real-time movement of digital money across traditional banking systems and digital asset networks. They are looking for a technically strong Client Support Engineer to serve as the primary support contact for partner financial institutions, helping diagnose, troubleshoot, and resolve operational and technical issues across their payments platform.
This role sits at the intersection of technical support, operations, and engineering, making it ideal for candidates who enjoy solving complex problems, working directly with customers, and improving support processes in fast-paced environments.
WHAT YOU'LL DO…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, ansible, chef, datadog, splunk…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restansiblechefdatadogsplunkgrafanateams