Customer Service Specialist II

USA NY Albanyonsitemid$38K$51K

Posted today · via Workday

About this role

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Contact Center Job Qualifications: Skills: Call Support, Customer Inquiries, Customer Relationships, Oral Communications, Phone Calls (Inactive) Certifications: None Experience: 2 + years of related experience US Citizenship Required: No Job Description: CUSTOMER SERVICE SPECIALIST II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA NY Albany. We weight your proximity and willingness to relocate.

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