Order Management Specialist

Responsibilities / Tasks For our offices Granollers we are currently looking for an Order Management Specialist to manage national accounts. The main responsibilities are: Customer service : Answer phone calls and manage requests made by customers, distributing the call to other colleagues if necessary / departments. Receive customer requests via email and take care of its management. Eventually distributes requests from the common customer service Inbox to other colleagues in the department. Quotation Management : Receives requests and manages quotations. Follows up the acceptance of the offers whenever possible and in any case at the request of his superior. Order Management : Manage customer’s purchase orders.…