After-sales Technical Support & Training Manager

Parisonsitemanager

Posted 1mo ago · via Teamtailor

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About this role

The After-sales Technical Support & Training Manager is responsible for leading the technical support and training functions within Geely’s global after-sales network. This role oversees the diagnosis of complex technical issues, ensures efficient problem resolution, and develops comprehensive training programs to enhance service quality. The manager will collaborate closely with distributors, dealers, R&D, and quality teams to elevate the overall technical capability and customer satisfaction. Key Responsibilities : 1.Technical Support Management 1)Lead the technical support team to provide timely and professional support to distributors and dealers. 2)Manage the resolution of critical and complex vehicle issues, including root cause analysis and escalation to R&D and Quality teams.…

Read the full description on Geelyeurope's site →

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reqspace match rubric

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Skills match

For this role: r, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in Paris. We weight your proximity and willingness to relocate.

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Skills in this role

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