Service Manager

Job Description Summary This role can be located in Little Rock, AR or New Orleans, LA or Kansas City, MO. The role will cover these primary service areas and candidate can be located in any one of these states. Relocation support is available for out of state candidates. Provides key local customer interface and day-to-day work direction for assigned personnel at specific accounts to ensure customer satisfaction and Service Excellence per contract. Job Description Key Responsibilities: As directed, use knowledge of customer contract to ensure obligations are met. Prioritize service, assign personnel, and follow up on commitments. Hire and develop talent for a service team. Includes direct people management responsibility including staffing decisions and performance development.…