Service Tools Specialist

Job Description Summary Responsible for coordinating and executing the end-to-end Tools Operations process to support customer service delivery, including tool requests, order fulfillment, logistics coordination, inventory management, calibration tracking, repair activities, and tool availability planning. Acts as a key liaison between Field Engineers, Service Operations, Logistics providers, suppliers, and customers to ensure timely and effective support of service commitments. Includes activities such as managing tool orders and transactions, monitoring asset utilization, coordinating shipments and returns, supporting customer escalations, maintaining data accuracy, and driving operational continuity across the tools lifecycle.…