Help Desk Supervisor - TS/SCI w/Poly

USA MD Annapolis Junctiononsite$106K – $144K

Posted today · via Workday

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About this role

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Collaboration, Customer Service, Organizing, Prioritization, Technical Knowledge Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK SUPERVISOR MEANINGFUL WORK AND PERSONAL IMPACT ● Provide accountability for technicians and team lead reports to the help desk manager, disseminate knowledge to maintain team awareness, skillset, accesses, and customer service.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: less, jira, teams, workday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA MD Annapolis Junction. We weight your proximity and willingness to relocate.

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Skills in this role

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