Helpdesk Support Technician

USA DC Washingtononsite$69K – $93K

Posted today · via Workday

About this role

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: SCA Job Qualifications: Skills: Computer Support, Desktop Computers, Desktop Management Certifications: None Experience: 2 + years of related experience US Citizenship Required: No Job Description: Job Summary: We are looking for a tier II tech that provides user support and customer service on company-supported computer applications and platforms, troubleshoots problems and advices on appropriate action.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA DC Washington. We weight your proximity and willingness to relocate.

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