Field Operations and Technical Assistance Manager

Gizaonsitemanager

Posted today · via Workday

About this role

Job Description Work Arrangement: This role is categorized as onsite. this means the successful candidate to report to the GM office full time. The Role The Field Operations and Technical Assistance Manager leads GM’s field service and Technical Assistance Center (TAC) activities across Egypt and North Africa. The role ensures assigned dealers receive timely, effective technical and operational support, and that complex vehicle and customer concerns are investigated, escalated, resolved, and used to drive continuous improvement. Working with the Service Operations Manager, dealer leadership, and cross-functional teams, this manager strengthens dealer service capability, repair quality, customer experience, and field execution.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Giza. We weight your proximity and willingness to relocate.

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