LATAM HR People Services Supervisor

Sao Caetano do Sulhybrid

Posted today · via Workday

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About this role

Job Description Hybrid: for this position is required to be on site 3x/week The role The LATAM People Services Supervisor will be responsible for leading the GM LATAM People Services Center team that supports multi-channel HR service delivery (voice, e-mail, chat, and data management) for GM employees and internal customers across Latin America. The role ensures operational excellence, service quality, adherence to SLAs, and continuous process improvement, with a strong focus on innovation, change management, and cross-country stakeholder negotiation in a multicultural, multilingual environment. What you will do (responsabilities): People Leadership Lead and develop the People Services team, managing workload, schedules, performance, coaching, and career development.…

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