Manager Hotel Operations
Resorts World New Yorkonsitemanager$74K – $103K
Posted 2 days ago · via Workday
About this role
Job Responsibilities The Manager Hotel Operations is responsible for the hotel operations, front office operations, housekeeping and includes guest service agents, retail, call center, wardrobe, guest room attendant, houseperson, bell staff and Hotel Ops shift manager. The front office manager is also the manager on duty for the hotel operations. Essential Duties/Core Competencies Upholds and complies with Company’s Standards at all times. Establishes and maintains standards of a 5-star service. Manages the hotel operations, employees and employee’s/guest relationship. Responds to guest complains. Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties. Conducts accurate Payroll and scheduling towards business needs.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Resorts World New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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