Customer Success & Account Manager — AI Agents
South Africaonsitemanager
Posted 3w ago · via Lever
About this role
About Central
Central builds AI agents that do real work for businesses. Our agents answer phones, book appointments, look up records, and manage customer follow-ups among other tasks. We are rapidly expanding into back-office workflows, and we need a driven individual to join our team as a Customer Success & Account Manager.
This role is critical as you will own the customer relationship from onboarding through to retention and expansion. You will be expected to configure AI agents, troubleshoot issues, and ensure that customer needs are met promptly and efficiently.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in South Africa. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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