Technical Account Manager - AI Agents

Cape Townonsitemanager

Posted 3w ago · via Lever

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About this role

About the Role We are seeking a dynamic Technical Account Manager specializing in AI Agents to join our team in South Africa. In this role, you will be at the forefront of our customer relationships, ensuring that our clients maximize the value of our AI solutions. You will blend your technical expertise with exceptional customer service skills to drive retention and expansion initiatives. As a Technical Account Manager, you will take ownership of your assigned accounts, proactively contacting customers to understand their needs and challenges. You will configure AI agents yourself and troubleshoot issues before escalating them, ensuring a seamless experience for our clients.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Cape Town. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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