Technical Customer Success Manager — AI Agents
Philippinesonsitemanager
Posted 3w ago · via Lever
About this role
About the Role
The Technical Customer Success Manager for AI Agents is a vital client-facing role focused on ensuring the success of our B2B SaaS customers. In this position, you will take ownership of post-sales processes, working closely with clients to configure our software, troubleshoot any issues, and implement AI agents and workflows. This role is not engineering-focused; rather, it requires a technical background to understand and manage integrations and determine when engineering support is necessary.
You will thrive in a fast-paced environment where quick responses to customer needs are essential. Your proactive approach and technical curiosity will empower you to build strong relationships with our clients, ensuring they achieve their desired outcomes with our solutions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Philippines. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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