Service Verification Manager

The Corporate Customer Service Manager will coordinate, direct, control and monitor the customer service duties at the branch office and provide supervision and leadership to the customer service team. Oversee professional, efficient completion of customer service functions at the branch Key Responsibilities: • Coordinate and Manage Customer Service training to ensure continuous improvement. • Provide excellent customer service and professionalism to all customers via in person, telephone or email. • Support and assist branch in meeting customer service goals. • Coordinate all customer service information and paperwork. • Ensure accurate application of service notes and work orders. • Manage and oversee customer service team for efficient, professional service.…