IT Desktop Support Analyst
Chicagoonsitemid$60K – $68K
Posted yesterday · via Workday
About this role
Corporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary Reporting to the IT Desktop Manager, the IT Desktop Support Analyst investigates, diagnoses, and resolves most incidents that are not resolved by the Helpdesk Techs and Desktop Tech I & II. The IT Desktop Support Analyst will also assist team members and end users with service tickets, ensuring SLAs are met, and helps to identify trends while making recommendations for service improvements.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chicago. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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