Sr. Specialist Customer Support
Penangonsitesenior
Posted today · via Workday
About this role
We are seeking a customer-focused and results-oriented Customer Service Operations Specialist to support customer fulfillment activities and operational processes. This role serves as a key interface between customers and internal teams, ensuring accurate order management, timely issue resolution, and effective execution of operational and financial processes. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced environment where customer satisfaction, operational excellence, and continuous improvement are critical to success. Key Responsibilities Customer Support & Order Management Serve as a primary point of contact for customers regarding order fulfillment and administrative inquiries.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Penang. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams