Senior Service Experience Specialist
Winamaconsitesenior
Posted today · via Workday
About this role
Job Description: Job Description: The Senior Service Experience Specialist leads reporting and analytics that improve BraunAbility’s product quality, service performance, dealer programs, and customer experience. This role turns service, warranty, dealer, and customer data into clear dashboards, performance reporting, and actionable insights. This role helps BraunAbility communicate service expectations, technology readiness, and improvement priorities across commercial/fleet and consumer dealer channels. Working closely with Aftersales, Field Service, Dealer Training & Resources, Engineering, Quality, and Customer Care, this role identifies trends, supports dealer readiness, and helps drive continuous improvement.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, segment, power bi, salesforce
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Winamac. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlsegmentpower bisalesforce