Director, Voice of Customer (VoC), Customer Insights & Analytics

ATLANTAhybriddirector$150K – $160K

Posted today · via Workday

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About this role

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Director, Voice of Customer (VoC), Customer Insights & Analytics to join our ever-evolving Customer Experience team and help shape the future of global commerce. Reporting to the VP/Head of Customer Experience, this leader will own the enterprise VoC strategy and transform customer, operational, and market data into actionable insights that influence business decisions and drive customer-centric growth.…

Read the full description on Global Payment Holding's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, go, r, sql, snowflake…

Level fit

This role is director-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in ATLANTA. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythongorsqlsnowflaketableaupower biteams

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