eCommerce Support Representative

DUBLINhybridmid

Posted today · via Workday

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About this role

PURPOSE The eCommerce Support Representative is a supporting role responsible for helping new and existing customers successfully operate and utilise our payment solutions. As this role reports into our Ecommerce support team there will be elements of support for our array of digital solutions. The role will focus on providing effective and efficient technical onboarding and in-life support to our customers, and supporting our internal business units. The successful candidate will be passionate about providing customers with exceptional levels of customer service and have a desire to impress. Day to day you will be expected to respond to incoming support tickets in a calm and professional manner, assist new customers with their implementation efforts and handle escalations.…

Read the full description on Global Payment Holding's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: html, css, grafana, xml

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in DUBLIN. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

htmlcssgrafanaxml

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