Junior Real Time Analyst

STOCKPORThybridjunior

Posted today · via Workday

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About this role

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Junior Real Time Analyst to join our ever evolving sales team and help shape the future of global commerce. What you’ll own · Real time monitoring of the internal helpdesk (JIRA) - Manage, own, and resolve queries and tasks within SLA. · Utilise the dialler effectively to ensure wait times are reduced and opportunity & performance is positively impacted. · Identify, own, and escalate where required incidents affecting departmental real-time performance. Ensure accurate recording of impact and optimisation of productivity. · Monitor feedback regarding data quality and escalate any issues impacting dialler performance to the dialler manager.…

Read the full description on Global Payment Holding's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: go, jira, teams

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in STOCKPORT. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gojirateams

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