Technical Customer Support 2

QUEZON CITYonsite

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Responsibilities: In a customer service call center setting, resolve end-user issues through step by step instructions related to hardware, software and networking support. Field incoming support requests submitted through phone calls, emails, or on-line chat rooms . Data entry of merchant information accurately, within specified time limits into the applicable database, using proprietary tools. Schedule and complete installations of Global Payments products. Stay current with all equipment options, features and functions as it relates to the vendor/product. Meet or exceed production, quality, and attendance objectives of the department. Regularly communicate details of fulfillment efforts through scheduled meetings and written pieces .…

Read the full description on Global Payment Holding's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in QUEZON CITY. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

More at Global Payment Holding

See all open jobs at Global Payment Holding →