Technical Support Analyst II

QUEZON CITYonsitemid

Posted today · via Workday

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About this role

Position Purpose The Technical Support Analyst II is responsible for providing advanced Level 2 remote endpoint support to employees and contractors across the International and Americas regions. As part of the Manila Remote Endpoint Support team, this role serves as an escalation point for the Global Service Desk, delivering timely resolution of complex technical issues and ensuring a high-quality end-user experience. The position supports enterprise endpoint environments through the diagnosis and resolution of hardware, software, operating system, network connectivity, mobile device, and corporate application incidents.…

Read the full description on Global Payment Holding's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: powershell, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in QUEZON CITY. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

powershellteams

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