Helpdesk Lead
National Harboronsitesenior$60K – $80K
Posted 2mo ago · via Lever
About this role
Job Title: Helpdesk Lead
Location: National Harbor, MD (Hybrid)
Type: Full Time
Compensation: $60,000 to $80,000 DOE Annually
Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Are you the person your team tags when all else fails - the one who actually enjoys untangling the gnarliest tech problems? If diving deep into a mystery incident, building slick ServiceNow automations, and being the last line of defense sounds like your idea of a great day, we want to hear from you.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in National Harbor. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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