Technical Services & Support Analyst
Chennaionsitemid
Posted 6 days ago · via Teamtailor
About this role
We’re looking for a curious, analytical, and solution-oriented Technical Services & Support Analyst to join goFLUENT’s Technical Services & Support team. As part of the team, you will investigate technical and functional issues reported internally, identify root causes and patterns, assess impact, and coordinate with teams such as Tech, Analytics, Product, Content, and Operations to drive issues through to resolution. You’ll be expected to go beyond simply handling tickets: test and reproduce issues, investigate data and system behavior, challenge assumptions, communicate findings clearly, and help us continuously improve products, processes, monitoring, and documentation.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, sql, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chennai. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gosqlteams
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