Guest Communications Representative (Part-Time)
San Franciscoonsitemid
via Greenhouse
About this role
About the Position Guest Communications Representatives (GCRs) provide world class experiences to guests and fans by delivering timely and accurate information for their visit to Chase Center. In this role, you will respond to various forms of inbound communication (e.g., phone, online chat, emails, surveys, etc.) for Chase Center, Thrive City, Golden State Warriors, & the Golden State Valkyries. This role is also responsible for supporting post-event service recovery for guests who have had a negative experience with us through proactive listening, de-escalation, and thoughtful conflict resolution. This position reports to the Director, Guest Experiences Operations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Francisco. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Golden State
- View →Manager, Guest ExperienceSan Francisco, CA
- View →Specialist, Custodial and SustainabilitySan Francisco, CA
- View →Account Executive, Premium SalesSan Francisco, CA
- View →Assistant, Golden State Community Foundation (Part-Time)San Francisco, CA
- View →Director, Time and AttendanceSan Francisco, CA
- View →Concierge (Part-Time)San Francisco, CA