Customer Service Talent Pool - German Speaker (all genders)

Turkey Remoteremote

via Greenhouse

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About this role

GoStudent is growing fast, and we’re building a Talent Pool in Turkey for future German-language roles in Customer Support and Customer Retention. What you might work on Depending on the specific position that opens, your day could include: Delivering first-class support via live chat, email and basic billing queries. Retaining at-risk customers through active listening and tailored solutions. Coordinating with tutors and booking lessons to keep every class on track. Solving ad-hoc operational challenges across multiple European markets. Partnering with our Global Customer Care Managers to improve processes and share market feedback. 🟢 If you are native/C2 in German, fluent in English, and legally based in Turkey , upload your CV (English or German).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: spark

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

spark

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