Engenheiro de Suporte Técnico

Itapevionsite

Posted 2mo ago · via Recruitee

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About this role

We are looking for a technical support professional with experience in levels 1 and 2, as well as knowledge of software and tools. Availability is required to work at night. Requirements General Profile Provide first/second level contact and problem solving. Work with vendors to fix complex antivirus issues as needed. Provide timely communication on the status and resolution of the issue. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, other authorized desktop application. Knowledge in inventory and warehouse control and video conferencing rooms Must have basic knowledge of Mac operating system, to support Apple PC users.…

Read the full description on GSB Solutions's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: r, mode, monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Itapevi. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rmodemonday