Help Desk Junior (Brasil y México).
Méxicoremotejunior
Posted 1mo ago · via Recruitee
About this role
Create and update process documentation. Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include: Access the ticket management system, for the services assignment. Request notification from the engineer in case any problem arises during the service. Record the services performed in the corresponding database or ticket management systems. These activities are not limiting. Requirements It is a position to gain experience in the labor area, especially for recent graduates who wish to obtain a first job. Verifiable experience, at least six months experience in IT or customer care service. Team player. Responsible and organized. Resourcefulness and proactivity.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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