Support Engineer USA

Kutztownonsitemid

Posted 1mo ago · via Recruitee

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About this role

Support Engineer – Main Responsibilities Provide full-time technical support for long-term projects, Monday through Friday. Execute IMAC activities (Install, Move, Add, and Change) for IT hardware and software assets. Work within ITIL and Agile environments, ensuring compliance with SLAs and ticket management processes. Deploy and manage software packages using Microsoft SCCM. Perform manual software installations, upgrades, troubleshooting, and issue resolution. Prioritize and manage multiple support requests in a fast-paced environment. Provide technical support for laptops, printers, mobile devices, and related peripherals. Troubleshoot and support network connectivity issues, including LAN, Wi-Fi, and VPN environments.…

Read the full description on GSB Solutions's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Kutztown. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams