Support Enginner

Sao Bernando Do Campoonsite

Posted 2mo ago · via Recruitee

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About this role

Field Support Engineer & Network Skills Key Responsibilities Provide Level 2 technical support to end users onsite. Diagnose and resolve issues related to computer equipment, peripherals, and applications. Perform installation, configuration, and replacement of IT equipment. Execute Rack & Stack activities for network equipment and servers. Perform cabling, organization, and labeling within racks. Support connectivity tasks and basic network troubleshooting. Address Field Support requests within established service timeframes. Document activities and incidents in ticket management tools. Collaborate with local and remote teams to resolve technical issues. Requirements Experience providing Level 2 technical support to end users.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Sao Bernando Do Campo. We weight your proximity and willingness to relocate.

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Skills in this role

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