Technical Support - Sao Paulo

CDMXremote

Posted 4mo ago · via Recruitee

See if I'm a fit →Tailor my resume for this role →Apply on Recruitee ↗

About this role

IT Service Desk Agent Handling customer support calls and service requests End-user support for computers, operating systems and applications, network connectivity, printers, and peripherals Ticket management and documentation within the support system Interaction and escalation with vendors and higher-level support teams Reviewing and updating documented information Requirements English: Advanced Portuguese: Advanced Location: Remote position; candidates may be based anywhere in Brazil Work schedule: 7:00 a.m. to 7:00 p.m., alternating workdays (one day on, one day off), including weekends

Read the full description on GSB Solutions's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams