G
GttIT Service Desk Administrator
Sofiaonsite
Posted 1mo ago · via Workday
About this role
Team Description & Purpose of Role: The ICT 1st line Engineer is responsible for Global end-user support and maintenance of various desktop/infrastructure related systems and processes including Windows domains and phone systems and devices. Job Responsibilities: Provide technical support to users via ticket system, phone calls, chat, emails and covering hardware and software products Troubleshooting, imaging, install, maintain, upgrade, and configure company-wide systems and programs as needed to support the needs of the organization Provision equipment (laptops, desktops, accessories, etc.) for new hires, and configuring equipment. Manage user and computer accounts Active Directory, Email, SCCM, Office 365, VPN.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sofia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included