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GttService Assurance Technician
Sofiaonsite
Posted 4w ago · via Workday
About this role
Service Assurance Technician At GTT , our Service Assurance Team manages and maintains GTT's international network, delivering exceptional support to customers worldwide. As a Service Assurance Technician , you will be responsible for troubleshooting network issues, managing incidents through resolution, and ensuring a stable, resilient, and high-performing network environment. What You'll Be Doing Provide break/fix support across GTT's global network. Own and drive incidents through to successful resolution. Perform technical validation, troubleshooting, and escalation management. Work closely with customers, vendors, and internal teams to resolve service issues. Configure network devices and support service migrations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sofia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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