Customer Insights Analyst, Digital Solutions

New Yorkhybridmid$103K – $170K

Posted today · via Workday

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About this role

Position Summary Do you enjoy transforming data into actionable business insights? Are you passionate about improving digital experiences and leveraging analytics to drive strategic decision-making? Guardian is seeking a Customer Insights Analyst to join our Digital Solutions team supporting Self-Service and Benefit Technology initiatives. In this role, you will analyze customer and operational data to identify trends, improve digital adoption, ensure data accuracy, and provide recommendations that influence key business strategies. This is an exciting opportunity to help shape Guardian's digital future as we continue to invest in product innovation, customer experience, benefits administration, and broker technology.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, sql, tableau, power bi, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonsqltableaupower biteams

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