Manager
IN - Chennaionsitemanager
Posted today · via Workday
About this role
Job Family : GIC Process (India) Travel Required : None Clearance Required : None What You Will Do : Lead and manage large teams (Analysts, QCs, TLs, Supervisors) across AML and crypto compliance operations Drive performance across key metrics: productivity, quality, utilization, and SLA adherence Own workforce planning, capacity management, and attrition control Conduct performance management, coaching, and capability-building initiatives Build a strong leadership pipeline through mentoring and succession planning Promote a high-performance culture focused on accountability, compliance, and continuous improvement Ensure consistent delivery governance across operations and quality benchmarks Act as the primary client-facing SPOC for delivery, governance, and escalations Lead governance cad…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in IN - Chennai. We weight your proximity and willingness to relocate.
Score yourself on this role.
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Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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