Customer Support Specialist - Oxford based

GB Remoteremotemid

Posted today · via Workday

About this role

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details The Customer Onsite Support Specialist supports patient safety at the customer site and acts as the interface between Haemonetics and the customer team. The role ensures that the BloodTrack system is deployed and functioning optimally, that issues are resolved promptly, and that service improvements are communicated, agreed and actioned appropriately. Key Responsibilities Maintain the optimal functionality of the BloodTrack system, ensuring that hardware and software issues are identified, accurately diagnosed, recorded and actively resolved.…

Read the full description on Haemonetics's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Haemonetics

See all open jobs at Haemonetics