Call Coordinator - 6 Month Contract
Remote - Costa Ricaremotemid
Posted today · via Workday
About this role
About the Role We are looking for a Call Coordinator to be the first point of contact for customers who call our support line. You’ll answer incoming calls, collect the right details, and create accurate, well-written tickets in TeamSupport so our support teams can resolve issues quickly. You’ll take calls for customers across all Aurora product lines. You won’t need to fix technical problems yourself. What matters most is clear communication, accuracy, and professionalism.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aurora, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
aurorateams